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Intensive Support - Level 3

Intensive support can be offered to children and families where they have complex or multiple needs requiring local authority services to work together with universal services to assess, plan and work with the family to bring about positive change. Includes intensive family support, early help and child in need services.

Below are examples of the indicators that suggest a child would be in level 3.

Children and Young People

  • Persistent unauthorised absence from school / NEET
  • At risk or has been permanently excluded from school
  • Regularly missing from home or school with no explanation
  • Significant disabilities
  • Serious delay in achieving milestones raising significant concerns
  • Teenage pregnancy
  • Risky sexual behaviours
  • At risk from radicalisation through technology or inappropriate relationships
  • Young person presents with medium level indicators from the Child Sexual Exploitation Tool Kit (PDF, 563.6 KB)
  • Domestic abuse, drugs and alcohol issues
  • Child subject of a Court Ordered Report under s7 or s37 being completed by children’s social care
  • Children placed under an Education Supervision Order under Section 36 of the Children Act
  • Significant dental decay that has not been treated
  • Potential of becoming involved in gangs - read more about gangs
  • Homeless child in need, including 16-17 years old Young Carer whose caring duties are affecting outcomes

Parents and Carers

  • Chronic neglect where food, warmth and other basics are often not available
  • Inconsistent parenting impairing emotional/ behavioural development of child or inappropriate child care arrangements
  • Parent or carer's health/disability/learning difficulty or substance misuse has a direct negative impact on the child
  • Parent or carer's own emotional or mental health difficulties have a direct impact on child’s health or development
  • Parent or carer provides inconsistent boundaries which seriously impacts on the child’s development
  • Pre-birth assessment required due to concerns
  • Parent or carer of disabled child requires support to care

Family and Environment

  • Concerns about the level of domestic abuse
  • Substance misuse significantly impacting on child
  • Risk of homelessness due to relationship breakdown
  • Child is privately fostered - read more about private fostering
  • Neglect issues significantly impacting on the child
  • Risk of family breakdown leading to child becoming looked after outside family network
  • Child exposed to contact with people who pose a risk to physical or sexual harm to children
  • Risk of family breakdown leading to child becoming looked after outside family network
  • Family at risk of eviction despite support from EH and/or housing

Support and Next Steps

Kent Children and young people's mental health service provides emotional wellbeing and mental health advice and support for young people and their families across Kent. Read more about what they do.

To support a child or family at level 3

  • Check your concern meets this support level.
    • If you are unsure discuss your concerns with your agency safeguarding lead.
  • Get agreement to engage:
    • If you have agreement complete the request for support form
    • If you don't have agreement it is necessary and good practice to share your concerns with the family and gain their agreement to complete the request for support form
    • If you are unsure speak with family about your concerns and the support required and gain their agreement to complete the request for support form
  • Check if any previous support has helped, it is helpful to know what has worked well previously, please include this in the information you provide.
  • If you need advice speak with your designated safeguarding lead in the first instance.
  • The next step is to complete a request for support form if you have the family’s agreement to engage.

If you think the child needs additional support read about level 4 - specialist support.

Request for Support Form

You only need to complete a request for support form if you are requesting support at intensive or specialist support levels 3 or 4.

Take care when completing the online request for support form, because the information you provide will be used to assess which is the most appropriate level
of support required. If it is not assessed to require support at level 3 or 4, the form will be returned to you so you can consider universal support level 1 or additional support level 2 options.

Each child whose Request for Support has been accepted by Children's Social Work Services should have their individual needs assessed - read about a child and family assessment and what it consists of.

Form and Guidance

Single Request for Support Form

Please complete the above form to request support and load via

Single Request for Support Guidance