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Additional Support - Level 2

Children and families with additional needs who require extra help to improve education, parenting, behaviour or to meet specific health. These needs can be met by universal services working together or with the addition of some targeted services.

Below are examples of the indicators that suggest a child would be in level 2.

Children and Young People

  • Occasional absence or truancy from school
  • Potential of becoming NEET
  • Missing or absence from home
  • Young person presents with low level indicators from the Child Sexual Exploitation Tool Kit (PDF, 563.6 KB)
  • Use of fixed term exclusions
  • Poor attachments
  • Child is a young carer
  • Child is teenage parent
  • Concerns about reaching developmental milestones
  • Language or communication difficulties
  • Has a diagnosed disability or sensory impairment
  • Child is associating with peers who are involved in crime or anti-social behaviours
  • Low level drug or alcohol use impacting negatively
  • Low level mental health or emotional issues or self harm
  • Child expressing thoughts of ‘running away’
  • Disruptive or challenging behavioural difficulties
  • Low level offending or anti-social behaviours – at risk of entering Youth Justice System
  • Some evidence of risky use of technology or online safety concerns - read more about online safety

Parents and Carers

  • Families affected by poverty affecting their access to appropriate services/affecting the child’s development
  • Parents or carers struggle to meet child’s needs, or they place their own needs above the needs of the child
  • Parent or carers health including physical/mental/learning disability or substance misuse, impacts negatively on the child’s health or development
  • Parents or carers struggle to manage child’s behaviours
  • Poor engagement with Universal Services likely to impact on child’s health or development
  • Poor supervision provided by parents or carers
  • Parents or carers require support to understand child’s disability or sensory impairment and strategies to manage

Family and Environment

  • Low level drug and/or alcohol misuse
  • Low level offending or anti-social behaviours – parents or carers at risk of entering the Criminal Justice System
  • Low level or emerging neglect
  • Parent was a Child in Care
  • Child is affected by difficult family relationships
  • Housing in poor state of repair impacting on child’s health or development or serious level of overcrowding
  • Low level domestic abuse present in the family home

Support and Next Steps

To support a child or family at level 2:

  • Discuss any concerns with the family and agree what action is needed and where the family would like to receive support from
    • Signpost the family or contact the service direct
    • Ensure you have 'agreement to engage' before taking any action.
  • Use all your in-house resources before considering involving another agency.
  • Check online for other services you can contact locally for support.
  • Next steps will depend upon the type of support required. Firstly speak to the family about whom or which services are already involved with the children/family. With agreement other options available may include:

    If you feel the needs of the family sit below Support Levels 3 or 4, and you would have previously considered completing an Early Help Notification, please feel free to contact your local Early Help Team for a District Conversation on the contact details below. Your request for advice will be responded to within 2 working days by an Early Help Manager and you will then be able to discuss the needs of a child, young person or family and be provided with advice about the most appropriate type of support available within the community at Support Levels 1 and 2.

    To find the contact details for your nearest Early Help team please click here.

    If you think the child needs additional support read about level 3 - intensive support.