Local Authority Designated Officer (LADO)
The county Local Authority Designated Officer (LADO) service deals with allegations against staff who work with children either in education or the wider children's workforce.
If you need to speak to the LADO Service regarding an allegation against a member of staff please contact the LADO Service or complete the a referral form. Your details will be taken and passed to the LADO on duty. The same LADO will support you through the process until the matter has been resolved.
Telephone:03000 41 08 88
If a call is urgent i.e a child is in immediate danger and requires safeguarding, call 03000 41 11 11.
If a call is urgent and outside of office hours call 03000 41 91 91.
The LADO feedback form is for practitioners and parents/carers who use the LADO Service and wish to provide feedback.
Local and national guidance
KCC managing allegations against staff practice guidance
This guidance should be used in respect of all cases in connection with the person who works with children in either a paid or unpaid (volunteer) capacity where it is alleged that a person has:
- behaved in a way that has harmed a child, or may have harmed a child
- possibly committed a criminal offence against or related to a child
- behaved towards a child or children in a way that indicates he or she may pose a risk of harm to children
- behaved in a way that indicates they may not be suitable to with children (includes transfer of risk, risk by association).
Managing allegations against staff in education settings procedures
The Safer Recruitment Consortium have produced these procedures which are intended for education settings only. Each section provides general guidance about a particular aspect of work, and specific guidance about which behaviours should be avoided and which are recommended.
KCC guidance for investigation reports for all settings
The LADO service have produced this guidance to help professionals complete investigation reports.
County LADO Service (CLS) escalation guidance
The escalation guidance helps clarify the process of raising concerns that have arisen through practice issues and decisions linked to allegation management. It clarifies boundaries and channels of decision-making around escalating concerns with the children's workforce to resolve matters quickly and where appropriate reflect on lessons learnt. The guidance should be read in conjunction with the KSCMP resolving professional disagreements and the escalation of professional concerns procedure.
Each year the LADO service publish an annual report providing detail of allegation and LADO activity notified within Kent. The reports are written to provide us and partner agencies on the number, nature, investigation processes, and outcomes of allegations. They will also seek to identify trends and issues affecting the Kent children's workforce relating to the management of such allegations as well as matters pertinent to inter-agency working arrangements.
The LADO service have produced a number of leaflets providing information about the service and how allegations are managed.